We offer FREE shipping to the following: United Kingdom (UK), Ireland, most of Europe, United States (US), Canada, Australia, New Zealand and Asia. If you are located somewhere else, we will still be able to ship to you but there will be an additional fee, which will be shown during the checkout. Please note some countries may charge additional duties on arrival.
Orders will be shipped within 2 working days and take about 2-3 days to be delivered to locations in the US and Australia. Shipping times for other locations is usually 1-2 weeks.
We use a third party fulfillment company to make shipping as efficient and hassle free as possible but please note:
If your Baby Caddie has a fault as a result of manufacturing or material defect within the first 12 months, we will work with you to fix the fault, replace the product or refund the purchase price.
Simply contact us at email@example.com to work out the best option.
Please note, the warranty does not cover:
We want you to love our products as much as we do! If you are not completely satisfied or change your mind please let us know and we will process a full refund providing the product is ‘as new’ when returned.
Simply contact us at firstname.lastname@example.org to arrange a return. Once we receive the item back at our warehouse, we will then refund the full product cost back to you, or if preferred, arrange for a credit or exchange.